“It is my pleasure to recommend Tom. I have worked
with Tom for over 10 years on many technology projects. I believe I
first met him when we were training to be be WebCT (later bought by
Blackboard) trainers. We subsequently worked together on many technology
projects. Tom has helped me many times in the solving of a thorny tech
program, most recently in our new course management system, called
Carmen. Tom is personable, knowledgeable, and a patient instructor. Many
people seek technology help after many frustrating attempts to solve a
problem, so they arrive at the help desk frustrated and, sometimes,
angry. Tom can diffuse such situations though a combination of his
personality, his obvious concern and willingness to help, and his deep
and thorough knowledge of technology coupled with the ability to explain
complex problems in easy to understand terms. I recommend Tom very
highly and without hesitation.”
-- Joe Wheaton,
Associate Director of the School of Physical Activity and Educational Services, The Ohio State University
January 17, 2012
