Bryce Bate: "passionate about improving the customer's experience ... always at the forefront"

 
“Tom is passionate about improving the customer's experience. This has been true for Tom long before the term became vogue. I worked with Tom at Ohio State for about a dozen years. In that time I learned of his deep interest in understanding how various new and emerging technologies could be used to enhance the communications between a faculty and students, or within our organization. 

"Put simply, Tom is very good at sorting out what works for people and what doesn't. In our institution, when the topic centered on mobile technologies, web and video conferencing, distance education, and even classroom "clickers", Tom was always at the forefront of the discussion to discover how these technologies could best be used and which approaches could be sustained across the campus.

Tom's breadth of experience, range of contacts in education, IT, and business, certainly makes him an asset to many businesses and educational institutions seeking growth and improvement.”


Bryce Bate, Senior Systems Developer/Engineer, The Ohio State University
worked directly with Tom at Ohio State University 
January 10, 2012